REFUND AND RETURNS
Thank you for shopping at GEAREKA, your premier destination for women's clothing. We strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your purchase, we are here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must be in the original packaging and you must provide the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately inform you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. The credit will be applied within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. In the case of defective or incorrect items, we will cover the return shipping costs.
Exchanges
If you need to exchange an item for a different size or color, please send us an email at support@geareka.com with your order number and details of the product you would like to exchange. We will provide you with instructions on how to return the item and process the exchange.
Non-Returnable Items
Certain items cannot be returned. These include:
- Sale items
- Gift cards
- Intimate apparel (such as lingerie) due to hygiene reasons
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
Email: support@geareka.com
Website: geareka.com
We value our customers and aim to provide a hassle-free shopping experience. Your satisfaction is our priority, and we are here to assist you with any issues regarding your purchase.
Thank you for choosing GEAREKA!